We started the year looking at a packet Anne put togther to help us discuss customer service and planning issues at the library in the upcoming months. Some suggests were made.
1. Investigate ways to deliver materials to library users, like the program at Elmwood Park that mails library materials to those who do not come into the library.
2. Hire professional marketing consultant to get suggestions to promote library use.
Anne reported that 2 new task chairs are being ordered for testing at the reference desk. She also said the carpeting around the circulation desk which has worn out may be replaced by slate. She is also working to get our signage repaired.
Shannon reported that Jamie Kallio is the new employee in Youth Services. Jamie's talents include writing, and she will be teaching writing workshops for youth.