On Thursday, February 1 we discussed several topics at the department heads meeting:
1. We decided that only department supervisors needed their names on their name tags, but that it is important to have something that identifies staff as such to the public. We will look into getting generic badges for staff.
2. We worked on a definition of customer service that can be used for staff training.
3. There is now a donations box recommending 25 cents for coffee. An effort will be made to stop multiple cup drinking by a handful of teens.
4. The planning for redesigning the Youth Services Department is continuing. It will be 2007 before the job is done.
The next meeting will be Wednesday, March 1.